Account & product
Sign-in, projects, generations, downloads, Brand Kit, or general product questions.
How can we help?
Questions about your account, a project, billing, privacy, or the product—and reports of unsafe or infringing AI content—are all handled through one support address.
[email protected]
Send us a clear description of what you need help with, and include the relevant project or order reference when available.
Write to supportBefore you send
Help us find the answer faster.
- Include the email address connected to your account.
- Describe what happened and what you expected to happen.
- Add a project ID or billing reference when the question relates to one.
Keep sensitive details private. Never email passwords, login codes, or complete card information.
Trust & safety
Report content Report unsafe or infringing AI content.
Include the project ID or URL, the category of concern, and a concise explanation. Do not email or attach suspected child sexual abuse material or other illegal files—send only the relevant project or account reference.
Read the AI Content PolicyWhat we can help with
One inbox, every question.
Billing & credits
Checkout, plans, subscriptions, credit balances, payment status, or refund questions.
Privacy & legal
Data access or deletion, privacy questions, content rights, and Terms of Service.